Med Spas · Baton Rouge
$38K in booked revenue from reactivated clients
typical outcome
Problem
A med spa had a healthy client base but their repeat rate was weak. Clients came in for a treatment, had a great experience, and then didn't come back until someone happened to remember to book them.
What we did
Built a treatment-cycle re-engagement system that texted clients at the right moment for their specific treatment — Botox clients at 12 weeks, filler clients at 9 months, laser clients on their maintenance schedule.
Outcome
Revenue from reactivated clients within the first 90 days exceeded $38K. The spa didn't need more leads — they needed their existing clients to come back on schedule.
Why it worked
The window for booking maintenance is narrow. Miss the reminder window and the client either books with a competitor or lets the treatment lapse entirely.